FAQ

You can upload your artwork using the artwork upload area on the relevant product page. If you have trouble supplying your file, contact our team and we can help you with the next step.

Yes. If your artwork is not ready, our team can help with design and artwork preparation. Use the design assistance option on the product page or contact us with your requirements.

Turnaround times vary depending on the product, quantity, stock, finishing requirements and artwork approval. If you have a specific deadline, contact our team before placing your order.

Express printing may be available for selected products and quantities. Contact our team with your required delivery date and we can confirm the available options.

Shipping costs depend on the order size, weight and delivery location. Available delivery charges will be confirmed as part of the ordering or quotation process.

Local pickup may be available for eligible orders. Please confirm the pickup option with our team before travelling to collect your order.

Available payment methods are displayed during checkout or provided with your quotation. If you need help with payment arrangements, please contact our team.

Contact us as soon as possible with your order details and a description of the issue. Our team will review the order and advise you on the appropriate next steps.

Reprint requests are reviewed based on the circumstances of the order. If there is an issue with your finished print job, contact our team with your order details so we can assess it.

Minimum quantities vary depending on the product. You can check the available quantity options on the relevant product page or request a quote for a custom quantity.

Bulk pricing may be available for larger quantities. Send us your product, quantity and printing requirements and we can prepare a quote for your project.

Australia-wide delivery is available for eligible orders. Delivery times and charges vary depending on the destination and the size of the order.

Available stocks and materials vary by product. If you are looking for a particular recycled or environmentally conscious stock, contact our team so we can discuss the available options.